Monitoring reports

This page contains guidance modules and the application form for track access by passenger operators, both public service operators and open access.

We undertake targeted assurance reviews to gain in-depth understanding into ongoing or emerging issues, risks and opportunities within Network Rail which could impact regulatory targets.

We monitor Network Rail’s planning and delivery of enhancements (large scale projects delivering new infrastructure capabilities).

Our view of risk management and performance on Britain's railways for the past year, and our future priorities.

We have asked that Network Rail, train and station operators work together under the governance structure of the Rail Delivery Group (RDG) Board to publish a Passenger Information Improvement Plan.

Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.

ORR immediately launched a review of both the passenger and safety impact following Hitachi Rail Class 800 series trains withdrawn from service for safety checks on Great Western Railway, London North Eastern Railway, TransPennine Express and Hull Trains, along with cracks being separately discovered after examination on ScotRail’s Class 385 and Southeastern’s Class 395 trains in May 2021.