Publications

Here you'll find all our publications, reports, determinations and statements. 
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Witness information leaflet - how we investigate incidents

15 June 2017
Leaflet for those asked to be a witness for the ORR, intended to answer any questions you might have and provide guidance on why we conduct investigations, how we gather information and evidence, and how you might be asked to help.

Advice and guidance for victims of incidents on the railways - Scotland

31 March 2017
If you have suffered physical, mental or emotional harm or economical loss due to an incident on the railway, this leaflet can provide you with guidance on what ORR can do to support you through this difficult time and your rights as a victim of such an incident.

Report a suspected competition issue

10 March 2017
We welcome information from industry participants, representative groups and the public about practices/conduct that may infringe competition law.

Occupational health compliance and good practice

1 March 2017
As part of ORR's strategy to raise awareness on occupational health under our health programme, we will publicise recent cases where formal enforcement action has been taken to secure legal compliance.

Goal-setting principles for railway health and safety

16 January 2017
We have produced this report to help dutyholders understand how to meet our expectations for the high-level goals that should be achieved by the railway when complying with the health and safety legislation.

Driver Controlled Operation (DCO)

4 January 2017
The issue of safety relating to the interface between the platform and train and the safe dispatch of trains is an area of focus for the Office of Rail and Road (ORR) and the industry.

Rail staff competence

2 November 2016
We have produced detailed guidance on developing and maintaining staff competence.

ORR's health and safety compliance and enforcement policy statement 2015

20 August 2015
Date published: 20 August 2015 Closing date: 25 September 2015 This consultation document sets out how we use our powers to carry out our regulatory enforcement responsibilities arising from health and safety and other relevant legislation. It will replace the existing document last published in April 2013. ORR is the health and safety enforcing authority and National Safety Agency for Britain's

First aid at railway stations

2 June 2015
When assessing first aid requirements at railway stations it is good practice to consider passengers' needs as well as those of employees.

Stage 5 – Capture performance information and update bow tie/risk profile

20 May 2015
The Risk Management Maturity Model (RM3) provides a useful mechanism to understand the capability of the organisation to sustain (or improve) high levels of effective control ie to understand why an organisation is performing as it is. Information captured from the audits can be used to help inform the RM3 evaluation.

Buying a train ticket

19 March 2015
Information to help you understand the differences between rail tickets, why these might be important to you, and some other hints and tips.