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Our investment framework provides a means for infrastructure projects to be approved, specified and delivered outside of the periodic review process.

Our role is to monitor train and station operators’ compliance with their complaints handling procedures and to set out requirements on what these procedures should contain.

Consents granted under Condition 18 (interests in railway vehicles) of Network Rail's network licence.

List of operators and links to core documents (N to Z) related to competing applications received from passenger operators.

Under Part M of Network Rail's Network Code, a party can appeal to ORR against any determination made by the relevant panel of the Access Disputes Committee which it considers to be wrong or unjust because of a serious procedural or other irregularity.

Helping the rail industry to achieve health and safety excellence.