Improving Assisted Travel

Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

Passenger Information Improvement Plan

We have asked that Network Rail, train and station operators, work together under the governance structure of the Rail Delivery Group (RDG) Board to publish a Passenger Information Improvement Plan and revise it and re-issue it annually.

Holding Network Rail to account

How we will hold Network Rail (including routes, the System Operator (SO) and other relevant business units) to account against the network licence.

Inspecting the London Underground

3 September 2020
ORR’s Transport for London (TfL) inspectors, recently ventured out to undertake a series of assurance visits by looking at London Underground’s and TfL Rail’s coronavirus planning and arrangements at stations and train crew depots.