Improvement notices 2025
14 May 2025
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This page contains details of improvement notices issued in 2025.
Rail
Rail regulator proposes to change redress policies when booked assistance fails disabled passengers
2 May 2025
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The Office of Rail and Road says redress claims for failed rail passenger booked assistance should always be assessed on a case-by-case basis, rather than based on ticket price, in a letter sent to the rail industry which seeks views on the proposal.
Depot access applications and decisions
1 May 2025
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This page contains depot access applications and decisions made under sections 17 or 22A of the Railways Act 1993.
Office of Rail and Road May 2025 newsletter
30 April 2025
ORR's business plan
29 April 2025
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Our aim is to protect the interests of road and rail users, and our business plan sets out how we intend to do so.
Freight operators: 2024 and 2025 competing track access applications
29 April 2025
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All documents related to competing applications received from freight operators.
Passenger operators: 2024 and 2025 competing track access applications
29 April 2025
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All documents related to competing applications received from passenger operators.
Current licence casework consultations
29 April 2025
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This page details proposals to grant licences or licence exemptions on which we are consulting.
Current track access applications
28 April 2025
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This page includes the latest documents relating to track access applications we are currently considering. This may include application forms, draft agreements, any related documents and responses we make public.
Agreed amendments to contracts in 2025 (section 22)
25 April 2025
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Our decisions on amendments to contracts where Network Rail and the train operator were in agreement.