Consultation to revise the Accessible Travel Policy (ATP) Guidance. This aims to improve the availability of accessible vehicles for use by disabled passengers during rail disruption, and to ensure passengers know where accessible buses and coaches will be operated.
We have asked that Network Rail, train and station operators, work together under the governance structure of the Rail Delivery Group (RDG) Board to publish a Passenger Information Improvement Plan and revise it and re-issue it annually.
ORR’s Transport for London (TfL) inspectors, recently ventured out to undertake a series of assurance visits by looking at London Underground’s and TfL Rail’s coronavirus planning and arrangements at stations and train crew depots.
The non-mainline heritage rail sector has taken steps to improve how it manages safety across its railways and has been praised by the Office of Rail and Road for how it has managed the reopening of its railways since the coronavirus pandemic.