Rail

Consultation on a draft Complaints Code of Practice

3 August 2021
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In this consultation we set out proposals to replace our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice and amended licence condition.

Benchmarking of Network Rail’s costs

30 July 2021
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This page presents our cost benchmarking analysis of Network Rail's costs. It covers the analysis we undertook in different periodic reviews as well as reports we produced as part of our regular monitoring of Network Rail’s cost performance.

Monitoring Network Rail's efficiency

30 July 2021
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Our efficiency and finance assessment of Network Rail for 2020-21 relates to the second year of control period 6 (CP6), which runs from 1 April 2019 to 31 March 2024.

Railway Safety Regulations 1999

30 July 2021
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Update and changes to Railway Safety Regulations 1999 guidance on Mark 1 type rolling stock and hinged door rolling stock.

Train driving licences and certificates

29 July 2021
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We've created a range of guides to explain the different responsibilities within the Train Driving Licences and Certificates Regulations 2010 (TDLCR). Our guides provide comprehensive information on all aspects of the TDLCR.