Rail

ORR: Network Rail delivering efficiently, but cost pressures remain and industry must keep focus on safety throughout rail reform

17 July 2025
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• Industry must retain a relentless focus on safety throughout rail reform. • Financial constraints on Network Rail require careful management in the coming years. • Network Rail is taking action where train performance needs to improve. Passenger train punctuality is largely stable, but cancellations have reached record highs, with train operator cancellations the dominant factor.

Privacy notice

15 July 2025
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We respect your right to privacy. This privacy notice sets out details about the way the Office of Rail and Road (ORR) processes personal data that we collect from and about you and how we may use your information in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

ORR research into accessibility

11 July 2025
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We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.

Annual rail consumer reports

11 July 2025
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Our annual reports focusing on the performance of train operators and Network Rail in the consumer areas we regulate.

Board meeting minutes

8 July 2025
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ORR's board meets around ten times a year (monthly except August and December).