Assisted Travel (Accessibility)

Improving Assisted Travel

14 December 2021
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Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

Annual rail consumer report 2021

6 July 2021
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Our annual report focusing on the performance of train companies and Network Rail in the consumer areas we regulate.

Accessible Travel Policy (ATP)

21 June 2021
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Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.