Benchmarking Highways England’s performance - 2016 Progress Report - December 2016

Authored on
14 December 2016
PDF 3.08 MB

This document reports our initial progress in carrying out the plan we published in April 2016, structured around three broad areas:

  • Regional comparisons – focusing on Highways England’s regional performance and initial analysis of factors affecting user satisfaction;
  • International benchmarking – identifying a set of potential international comparators for Highways England and reporting initial international road safety comparisons; and
  • Cross-sectoral analysis – where we have commissioned research on the operational efficiency improvements achieved in other sectors.