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Corporate card details for transactions in excess of £500.

Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.

Our Consumer Expert Panel provides independent advice to help us fulfil our vision of making the rail industry better for current and future consumers.

Passenger train and station operators have information obligations in their licences.

Those that use the railway rely on both Network Rail and train operators to run a punctual and reliable train service. Our remit is to ensure that Network Rail is doing all that is reasonably practicable to deliver its contribution.

We have agency agreements and co-operation agreements with different government departments and agencies.

ORR is the safety regulator and enforcing authority for light railways and tramways.

ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.

Our decisions on amendments to contracts where Network Rail and the train operator were in agreement.

This page contains details of current projects, policy documents and statements regarding access to the rail network.

Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.

A consolidated (or conformed) agreement is a document incorporating all approved amendments to the existing approved agreement. We do not approve these consolidated agreements, they are provided by Network Rail for reference purposes only to provide an overview of the current terms of the contract.

View and apply for current vacancies at the Office of Rail and Road.