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Skills for Life: Celebrating National Apprenticeship Week
8 February 2024
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In this article David Ospina shares his experience of moving from an IT role in the private sector to an apprenticeship at ORR.
National Apprenticeship Week 2024
5 February 2024
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Tom Hague shares his experience of successfully completing a Business Administration apprenticeship course at ORR.
Office of Rail and Road February 2024 newsletter
2 February 2024
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Office of Rail and Road February 2024 newsletter
ORR’s 2023 Authorisations wrapped – 11 new and improved stations across Great Britain
26 January 2024
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The opening of a new railway station, or significant improvements to one, brings many benefits for the community it serves- often increasing a station’s capacity, improving accessibility, and providing modern facilities. So it’s important that stations are ready to enter into service as soon as possible, while making sure the organisation that built them has complied with standards covering health
Stakeholder engagement
25 January 2024
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We monitor on the quality of Network Rail's engagement with its stakeholder community.
Condition 18 - interests in railway vehicles
23 January 2024
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Consents granted under Condition 18 (interests in railway vehicles) of Network Rail's network licence.
ORR gives approval for enhancements at University station, Birmingham, to open
17 January 2024
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The Office of Rail and Road (ORR) has authorised two new station buildings and other significant enhancements at University railway station in Birmingham, allowing them to enter into service.
Asset management independent reports
16 January 2024
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Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.
Targeted assurance review reports: engineering and asset management assurance work
16 January 2024
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We undertake targeted assurance reviews to gain in-depth understanding into ongoing or emerging issues, risks and opportunities within Network Rail which could impact regulatory targets.
Train protection system exemptions
11 January 2024
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Applying for an exemption from the requirement to have a Train Protection System.
Office of Rail and Road January 2024 newsletter
5 January 2024
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Office of Rail and Road January 2024 newsletter
Road Expert Panel
21 December 2023
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Between 2019 and 2024 our Road Expert Panel provided advice and support to our work holding National Highways to account.
Richard Hines to succeed Ian Prosser CBE next year as Chief Inspector of Railways
18 December 2023
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The rail regulator has announced that one of its deputy chief inspectors with a lengthy career in engineering and safety will succeed Ian Prosser CBE in the summer as HM Chief Inspector of Railways.
Market monitoring
15 December 2023
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This page provides information on how we perform our market monitoring duties.
All change for most used stations as Elizabeth line shakes up top 10
14 December 2023
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The Office of Rail and Road (ORR) has today revealed that London Liverpool Street has replaced London Waterloo as the most used railway station in Great Britain. The opening of the Elizabeth line was a principal contributing factor in the almost 80.4 million entries and exits to Liverpool Street between 1 April 2022 and 31 March 2023, an increase of around 50 million.
Consumer law
13 December 2023
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Consumer law aims to ensure that businesses are fair and open in their dealings with consumers.
Rail Regulator calls for greater competition in railway station catering
12 December 2023
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The Office of Rail and Road (ORR) has found that the railway station catering market is not working as effectively as it should be. Greater competition in this market would drive better value for passengers and for taxpayers.
Rail regulator warns online ticket retailers to be up front about fees
11 December 2023
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Online ticket retailers have been tasked by the rail regulator to review how they present their fees when customers are buying tickets online, following a review which identified concerns with ‘drip pricing’.
Brent Cross West opens after ORR authorisation
10 December 2023
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Brent Cross West, London’s newest mainline station, has opened after the Office of Rail and Road (ORR) authorised it into service.
The Rail and Road Pod Episode 21: authorisations - giving the green light
8 December 2023
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In this episode, we take a look at our role in helping stations and trains into service
Rail regulator says train punctuality and cancellations remain challenging, but Network Rail starting to improve train performance
7 December 2023
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New statistics from the Office of Rail and Road (ORR) released today show Britain’s railway is still not delivering consistently punctual and reliable journeys. However, the regulator’s latest assessment of Network Rail’s performance shows that the company is beginning to turn a corner.
Agreed amendments to contracts in 2023 (section 22)
5 December 2023
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Our decisions on amendments to contracts where Network Rail and the train operator were in agreement.