Passenger rail performance 2020-21 Q4
20 May 2021
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Date published: 20 May 2021 Date next published: 16 Sep 2021
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Table 3124 - Trains planned and cancellations by operator and cause (periodic)
18 May 2021
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Table 3123 - Trains planned and cancellations by operator and cause
18 May 2021
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Call for evidence regarding DB Cargo UK Limited’s disposal policy
13 May 2021
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On 29 March 2021, we opened a call for evidence on the proposal by DBC UK to discontinue its disposals policy. The call for evidence closed on 26 April 2021 and four responses were received from industry stakeholders.
ORR statement on Hitachi and rail industry agreement on service recovery plan to get trains back
13 May 2021
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Hitachi Rail, train operators, and government have agreed, with oversight from the Office of Rail and Road, a service recovery plan to safely reintroduce more 800 Series and 385 Series trains to the network.
And now for something completely different. Mission: Improbable - How ORR's heritage safety team helped make an action scene a reality (safely)
12 May 2021
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ORR's heritage railway safety team has helped make possible what appeared to be a dramatic action sequence in the upcoming Mission: Impossible film. Steve Turner, principal inspector of railways, explains more.
ORR recommends further action to tackle signalling market competition concerns
11 May 2021
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The Office of Rail and Road (ORR) has found that competition needs to be improved in Great Britain’s railway signalling market particularly as new technologies are rolled out as part of Network Rail’s delivery of the Digital Railway programme. This follows completion of the first stage of our study into this important market. ORR intends to take action to address this issue.
The Rail & Road Pod – Episode 5: Reopening heritage railways safely
6 May 2021
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The official Office of Rail and Road podcast brings together a series of conversations to discuss issues impacting all aspects of Britain's railways and England's road network.
New tool to improve health and safety management of heritage railways
28 April 2021
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The Office of Rail and Road has launched a risk management model tailored for heritage railways to help control health and safety risks.
How train and station operators are meeting ORR’s accessibility requirements
27 April 2021
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By the end of 2021 almost 30,000 passenger-facing staff will have undertaken disability awareness and equality training as part of requirements set out in our Accessible Travel Policy (ATP) Guidance to help improve a disabled passenger’s journey.
Tyne Wear Metro operator fined £1.5 million following ORR prosecution after death of employee
23 April 2021
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Tyne Wear Metro operator, Nexus, has been fined £1.5 million today after pleading guilty to an offence under the Health and Safety at Work etc. Act 1974., for failing to ensure the safety of staff.
Network Rail fined nearly £700,000 following ORR prosecution after serious fire accident
21 April 2021
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Network Rail has been fined £696,666 after pleading guilty to an offence under the Health and Safety at Work Act, for failing to protect the safety of staff following an incident at Godinton substation in Kent at the end of 2018.
Disabled Persons Railcard (DPRC) in circulation and issued 2020-21 Periods 8-10
15 April 2021
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Date published: 15 Apr 2021 Date next published: 01 Jul 2021
Rail passenger assists 2020-21 Periods 8-10
15 April 2021
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Date published: 15 Apr 2021 Date next published: 01 Jul 2021
Delays compensation claims fact sheet 2020-21 Q3
8 April 2021
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Date published: 08 Apr 2021 Date next published: 24 Jun 2021
Passenger rail service complaints 2020-21 Q3
8 April 2021
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Date published: 08 Apr 2021 Date next published: 24 Jun 2021
Towards accessible assisted travel information: A review of train and station operators’ compliance with Accessible Travel Policy website obligations
6 April 2021
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A review of train and station operators’ compliance with Accessible Travel Policy website obligations
Rail regulator’s review prompts industry action on website accessibility and passenger information
6 April 2021
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The Office of Rail and Road (ORR) has led train and station operators to improve passenger information on websites, and to confirm operators are fulfilling commitments to achieve industry-recognised accessibility standards.
Office of Rail and Road Update - April 2021
31 March 2021
ORR compliance with the Code of Practice for Statistics
29 March 2021
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As a producer of official statistics, ORR must comply with the Code of Practice for Statistics. We have published the statements below to show how we adhere to the Code. The majority of our statistical releases were assessed in 2012 and hold National Statistics status. Since our assessment we have improved the content, presentation and quality of our statistical releases. In addition, in July 2019
DB Cargo fined £200,000 for failing to protect safety of its workers
22 March 2021
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DB Cargo has today been fined £200,000 after pleading guilty to an offence under the Health and Safety at Work Act for failing to protect the safety of its workers following an incident at its Dollands Moor freight yard in 2018.
The Rail & Road Pod – Episode 4: Monitoring England's Roads
17 March 2021
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The official Office of Rail and Road podcast brings together a series of conversations to discuss issues impacting all aspects of Britain's railways and England's road network.
Passenger rail usage 2020-21 Q3
11 March 2021
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Date published: 11 Mar 2021 Date next published: 03 Jun 2021