Publications

Here you'll find all our publications, reports, determinations and statements. 
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PR13 efficiency benchmarking of Network Rail

14 January 2014
The assessment of the scope for Network Rail to improve on its cost efficiency is central to our work, since it enables us to establish efficient levels of track access charges when we periodically review Network Rail's outputs as part of a balanced package.

Fares and ticketing - information and complexity

7 June 2012
Report on the problems passengers have with the information that is provided to them in relation to fares and tickets, such as the restrictions that apply, and to understand how this impacts on their behaviour and perceptions of the fares and ticketing system.