Here you’ll find all our consultations, both open and concluded, past policy, licence and access casework consultations. You’ll also find our response to consultations from other organisations.

Consultation on a draft Complaints Code of Practice

3 August 2021
In this consultation we set out proposals to replace our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice and amended licence condition.

Consultation on changes to operator licences

24 September 2020
For holders of EU passenger licences we updated their GB Statement of National Regulatory Provisions (SNRP) as well as their station licences on 3 December 2019. On 24 June 2020 we also updated those operators who just hold station licences too. For operators who provide traction only services, we have now modified their SNRPs.

Updating the model freight services track access contract for the CVL interface

27 April 2020
We are making changes to the model track access contract to reflect new arrangements concerning access arrangements for the Core Valleys Lines (CVL). These are particularly relevant for those who wish to operate freight trains between the CVL and Network Rail Infrastructure Ltd’s (Network Rail’s) network.

HS1 Ltd periodic review 2019 (PR19): draft determination

7 January 2020
A summary of our draft conclusions on the final Five Year Asset Management Statement (5YAMS) that was submitted to us on 31 May 2019. It is the culmination of the first phase of our examination and draws from detailed analysis that is explained in a number of supplementary documents published alongside it. Together these form the draft determination.

Railway safety levy consultation

28 September 2016
We sought views on a standard format for the submission of railway service providers’ financial information to us for safety levy apportionment purposes.

New General Approval for freight track access contracts

19 September 2016
Date published: 30 September 2016Closing date: 11 November 2016, 5pmThe purpose of this consultation was to seek views on a proposed new General Approval for freight track access contracts, to replace the Freight Access (Track Access Contracts) General Approval 2012.The new General Approval reflects changes in industry processes and the model freight track access contracts, and modifications to

Review of the General Approval (Stations) 2013 and General Approval (Depots) 2013

25 August 2016
This consultation is now closed.Review of the general approvals - final conclusionsOur final conclusions following our consultation on reviewing the General Approval (Stations) 2013 and General Approval (Depots) 2013.Review of the General Approval (Stations) 2013 & General Approval (Depots) 2013 – final conclusions27 January 2017General approval for stations (2017)General approval for depots (2017

Periodic review 2018 (PR18) initial consultation and conclusions

10 August 2016
In May 2016, we published our first major consultation on the 2018 periodic review (PR18). PR18 would determine Network Rail Infrastructure Limited’s (Network Rail’s) outputs and funding in control period 6 (CP6, which will run from 1 April 2019 to 31 March 2024). P