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Welcome to our March newsletter.

Tens of thousands of railway staff are being trained to communicate more effectively with disabled passengers, understand the challenges they may face when travelling, and to refresh their knowledge and skills to provide any assistance needed.

The Office of Rail and Road has confirmed John Larkinson as Chief Executive Officer, following a public competition.

Greater transparency and improved data will help drive better outcomes for road users.

The Office of Rail and Road's monitoring of Highways England roads continued to show large differences in regional performance in 2019-20.

The official Office of Rail and Road podcast brings together a series of conversations to discuss issues impacting all aspects of Britain's railways and England's road network.

Welcome to our February newsletter.

The Office of Rail and Road (ORR) has today (20 January) proposed simpler and more accessible guidance on level crossing safety to support the rail industry, traffic authorities and local authorities in their decisions about level crossing safety.

Speaking on the latest Rail and Road Pod; Samaritans, Office of Rail and Road and Network Rail, encourage those in the rail industry to reach out to someone they care about over a virtual cuppa and get involved in the industry’s Million Hour Challenge.

The official Office of Rail and Road podcast brings together a series of conversations to discuss issues impacting all aspects of Britain's railways and England's road network.

The Office of Rail and Road (ORR) has secured improvements from Eurostar to properly inform passengers of their right to cash refunds for cancelled services.

Today we have launched ‘Know Your Rail Rights’; a campaign to better empower passengers. The campaign provides information about passengers’ rights on issues from complaints, refunds through to ticketing terms and conditions.

Following an Office of Rail and Road (ORR) investigation, Scotland’s Crown Office and Procurator Fiscal Service (COPFS) has prosecuted Network Rail, who were fined £135,000 by Edinburgh Sheriff Court, for failing to maintain and improve the railway fencing near Musselburgh, East Lothian which left a 13-year-old boy with serious injuries.

The rail industry has taken a step forward in how it manages accessible travel but it is important that this work continues, says disability charity Scope and rail regulator the Office of Rail and Road.

The official Office of Rail and Road podcast brings together a series of conversations to discuss issues impacting all aspects of Britain's railways and England's road network.

Welcome to our special edition December newsletter

Rail passenger journeys in Great Britain increased by almost 100 million in July, August and September (Q2 2020/21) compared to the first quarter of the year as the first lockdown eased.

In the third and final part of its mid-year report on Network Rail, the Office of Rail and Road (ORR) praises the company for making a positive contribution to keeping the railway open for business and running punctually, despite the challenges of the pandemic.

The Office of Rail and Road (ORR) has praised Network Rail’s response to Covid-19 but raised concerns over how Network Rail plans rail timetables for next year and in the longer term, and is requiring improvement by Network Rail on how rail capacity is allocated and access to the network is granted.

Britain’s busiest railway station London Waterloo recorded 7.3 million fewer entries and exits between April 2019 and March 2020 compared to the previous year.

Welcome to our December newsletter

The Office of Rail and Road (ORR) has today published its annual report on the rail industry’s finances for 2019-20.